'these folks [customer-facing teams] are your best bet when you can’t talk to customers directly. The reason? “These are teams that can shed the most light on pain points, use cases, and how your solution is perceived versus competitors.”' Yes, yes, yes!
'these folks [customer-facing teams] are your best bet when you can’t talk to customers directly. The reason? “These are teams that can shed the most light on pain points, use cases, and how your solution is perceived versus competitors.”' Yes, yes, yes!
Yesss! I'm so glad this resonated with you, my friend. And btw, Jason is a gem, you'll love his newsletter too :)